Shipping Policy for GenZGifts

Introduction

Thank you for choosing GenZGifts for your fashion needs. We understand that getting your items quickly is important to you, so we make every effort to process your order as fast as possible. Here are the details regarding our shipping policies and procedures.

Shipment Processing Time

  • All orders are processed within 1-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates and shipping rates depend on the shipping method you choose at checkout. We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 3-5 business days.
  • Express Shipping: Estimated delivery within 1-2 business days.

Please note, these are estimates and actual delivery times may vary based on factors outside our control.

International Shipping

We offer international shipping to over 50 countries. Shipping charges and delivery estimates for international orders will be calculated and displayed at checkout based on your shipping destination.

  • International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. GenZGifts is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

GenZGifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

GenZGifts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please refer to our Return & Refund Policy for more information.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: https://genzgifts.com/contact-us/

Updates to Our Shipping Policy

Our Shipping Policy is subject to change without notice. We encourage you to review this policy periodically for any updates or changes.